Apps Prog Analyst

Bank of America Job Recruitment 2017

Job Title: Apps Prog Analyst

Location: Hyderabad

Experience: 4-6 Years

Job Responsibilities:

  • Coordinate implementation of monitoring tools onto CFT applications
  • Determine what data needs to be captured for trend and problem analysis.
  • Perform analysis to determine start of a system degradation and trends
  • Through discussion and analysis provide thresholds that provides an alert (before an incident happens) rather than alarm (after a failure occurred)
  • Document findings in clear and concise language
  • Review existing processes, procedures or daily activities for opportunities for improvement
  • Create presentations appropriate for a wide and varied pool of stakeholders.
  • Track efforts in the bank’s Remedy system
  • Contribute to the knowledge base by creating knowledge articles for publication in Remedy
  • Be capable of defending suggested actions
  • Search for solutions or improvements in internal or external systems.
  • Participate in any post problem reviews when invited
  • Complete mandatory training within ten days of assignment
  • Keep accurate records in the Remedy and other systems as required

Desired Skills:

  • Dynatrace experience
  • Experience in working on technical projects especially refresh and rollouts.
  • IT project experience
  • Service desk experience
  • Remedy experience
  • Bank of America experience Nexus/ARM/Tech Direct /Ariba
  • System admin experience in both windows and Unix-like operating systems

Apply for Apps Prog Analyst

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