MNC BPO Openings 2016

csc-jobs-in-india-2016

Job Responsibilities

  • Conducts BPO processes/projects from identification through post-implementation to ensure that client specifications are met and to improve process for future projects.
  • Assists in defining outsourcing project scope and objectives.
  • Analyzes and documents client requirements to provide appropriate data to project development and implementation team for clients.
  • Prepares work plans, documents project scope and reviews with client to ensure accuracy.
  • Monitors project schedules to ensure timelines and deliverable are met.
  • Assists with performance and integration testing of business applications to ensure user requirements are incorporated and client requirements satisfied.
  • Demonstrates system setup to clients before system is finalized.
  • Tests and analyzes system configuration against requirement documents during implementation and administration.
  • Monitors processes and resolves participant issues; escalates as appropriate.

Basic Qualifications

  • Bachelor’s degree or equivalent combination of education and experience
  • Bachelor’s degree in business administration, information technology, computer science or related field preferred
  • Zero or more years of business process outsourcing, consulting or systems implementation experience
  • Experience working with business processes
  • Experience working with information technology applications and infrastructure

Other Qualifications

  • Organizational and time management skills
  • Basic communication, presentation and facilitation skills
  • Ability to apply business and management consulting applications and services
  • Willingness to travel

Website: http://www.csc.com/careersin

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