Platform Operations Engineer

Platform Operations Engineer Associate Jobs

Job Title: Associate Platform Operations Engineer

Location: Bangalore

Experience: 1-3 years

Job Description:

  • Monitoring distributed Linux server network using an internally developed ‘Network management system’.
  • Responding to alerts in timely fashion as per the pre-defined priority levels and SLAs.
  • Understanding, analyzing the root cause of an alert and solving it.
  • Timely escalation of complex issues to ‘SMEs’.
  • Working closely with Network partners and resolving non-hardware related problems.
  • Create and update internal NOC processes and procedures for better understanding and problem solving.
  • Analyze and report on trends regarding issues related to various networks.
  • Mentoring new hires in the team
  • Assist the lead in terms of maintaining SLAs of the alerts.
  • Act as a point of escalation within the team.
  • Interview prospective candidates and asses them on their technical knowledge
  • Mastering all the NOCC responsibilities/functions
  • Willingness to work on flexible timings including night shift.

Apply for Platform Operation Associate

Related posts