Technical Support

Technical Support Jobs for Experienced in Bangalore

Job Title: Technical Support Location: Bangalore Experience: 2-4 Years Job Description: Provides customer Remote Technical Support Log into all PBX switches, create alarms tickets, unplugged phone tickets, and assign all tickets to Hardware/Ticket Technicians. Check Trunk Utilization spreadsheet and look for trunk groups not taking traffic that should have traffic. Create tickets for all DS1/Trunk issues found via Utilization spreadsheet and in the Switch Request and track installation of all 911 labels Spot check the Master List – confirm sites added or removed PBX extension level MAC (Moves, Adds, Changes)…

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